Pre-information Form

PRE-INFORMATION FORM

This form is provided to the buyer before the distance sales agreement is concluded, pursuant to Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation.

1. SELLER

Name: HİBER BİLİŞİM / BERAT KURTGÖZ
Address: YAVUZLAR MAH. 4070 SK. F9-A BLOK NO: 28 İÇ KAPI NO: 1 01062 YÜREĞİR ADANA
Phone: 0322 911 0320
E-mail: [email protected]
Web: https://www.hiber.com.tr
Tax Office / No: Yüregir / 10060434660
MERSIS No:

2. BUYER

Name:
E-mail:
Phone:
Delivery Address:

Billing Address:

3. GOODS AND PRICE

Order No:   Date:

Delivery costs are shown separately above and are paid by the buyer (zero for orders with free shipping).

4. PAYMENT AND DELIVERY

Payment Method:
Carrier:

The goods are delivered to the delivery address within the legal maximum of 30 days after the order is confirmed and paid. For bank transfers, the period starts when the payment reaches the seller's account.

5. RIGHT OF WITHDRAWAL

The buyer may withdraw from the agreement within 14 days of delivery without giving any reason and without penalty, by notifying the seller in writing or by e-mail ([email protected]). The goods are returned within 10 days of the notice; the seller refunds all payments, including delivery costs, within 14 days of receiving the notice.

6. EXCEPTIONS

Under Article 15 of the Distance Contracts Regulation, the right of withdrawal does not apply to goods made to the buyer's specifications or personal needs (e.g. custom PCBs, 3D prints, personalised products), goods whose protective packaging has been opened and that are unsuitable for return for health or hygiene reasons, goods inseparably mixed with others after delivery, and services or intangible goods delivered instantly.

7. COMPLAINTS

Complaints may be sent using the seller's contact details above. Disputes may be brought before the Consumer Arbitration Committee or the Consumer Court within the monetary limits announced annually by the Ministry of Trade.

Date: 12/11/2026